Our Privacy Policy

Privacy Policy for mSave by Kigali Info Ltd

Last Updated: 15.01.2024

Thank you for choosing mSave, a fintech service provided by Kigali Info Ltd. At mSave, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect:

1.1. Personal Information:

We may collect personal information, including but not limited to your name, contact details, date of birth, and identification documents.

1.2. Financial Information:

To provide our services, we may collect financial information such as bank account details, transaction history, and related data.

1.3. Usage Data:

We collect information about your interactions with our platform, including log files, IP addresses, and device information.

2. How We Use Your Information:

2.1. Service Provision:

We use your information to provide and improve our services, including processing transactions, verifying your identity, and offering customer support.

2.2. Security and Fraud Prevention:

Your information is utilized to maintain the security of our platform and to prevent fraudulent activities.

2.3. Communication:

We may use your contact information to send important updates, notifications, and promotional material related to mSave.

3. Information Sharing:

3.1. Third-Party Service Providers:

We may share your information with third-party service providers who assist us in delivering our services.

3.2. Legal Compliance:

We may disclose your information as required by law, court order, or government regulations.

4. Your Choices:

4.1. Account Information:

You can review and update your account information through the mSave platform.

4.2. Communication Preferences:

You can choose to opt out of promotional communications by following the instructions provided in the communication.

5. Data Security:

5.1. Security Measures:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Changes to this Privacy Policy:

6.1. Updates:

We reserve the right to update this Privacy Policy to reflect changes in our practices and services. We will notify you of any material changes.

7. Contact Information:

If you have any questions or concerns about our privacy practices, please contact us at [info@msave.africa].

Thank you for choosing mSave by Kigali Info Ltd.